Shipping Policy

At Swap Top, we are dedicated to providing you with a smooth and efficient shipping experience. Please take a moment to review our shipping policy outlined below:

Processing Time: Orders placed on our website are typically processed and shipped within 2 business days. Please note that we are closed on weekends and holidays, so orders placed during these times will be processed on the next business day.

Shipping Methods: For our U.S. customers, we offer two tiers of flat-rate shipping to cater to your needs: $3.99 and $4.99. Shipping rates and estimated delivery times will be calculated and displayed during checkout based on the items in your cart. Please note that shipping fees are non-refundable.

Delivery Timeframe: Please note that the estimated delivery times provided during checkout are based on the shipping carrier’s estimates and are not guaranteed. Delivery times may be affected by factors such as carrier delays, inclement weather, or other unforeseen circumstances.

International Shipping: Swap Top is excited to offer international shipping to select countries. Shipping costs, along with any applicable taxes and duties, will be calculated at checkout based on your shipping destination. Please note that any customs duties, taxes, or other fees imposed by the destination country are the customer’s responsibility and will be due at the time of checkout. While we do our best to collect all applicable taxes, duties, and shipping costs upfront, some countries may impose additional fees that are due upon delivery. International shipments originate from Dallas, TX, and typically take 7-14 business days to arrive, although in some cases, delivery may take longer.

Tracking Information: Once your order has been processed and shipped, you will receive an email containing your tracking information. You can use this information to track your package and stay updated on its delivery status.

Holidays and Weekends: As we are based in Dallas, TX, our warehouse is closed on weekends and holidays. Orders placed during these times will be processed on the next business day. Please take this into consideration when estimating delivery times.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at hello (at) theswaptop.com or through the contact form on our website. We are here to help and ensure you have a pleasant shopping experience with Swap Top.