Privacy Policy

Last updated: 10/30/2024

At Swap Top, accessible from theswaptop.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Swap Top and how we use it.

Information We Collect

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Klaviyo

We use Klaviyo to manage our email and SMS marketing subscriber list and to send messages to our subscribers. Klaviyo is a GDPR-compliant service, ensuring that personal data provided to us is stored securely on Klaviyo’s servers. Klaviyo’s privacy practices align with applicable data protection regulations.

SMS Policy

By providing your phone number to Swap Top, you agree to receive SMS (text) messages for transactional and promotional purposes. These messages may include order confirmations, shipping updates, and exclusive promotional offers. We use Klaviyo as our SMS service provider, which adheres to GDPR and privacy laws to safeguard your data. Message frequency may vary, and standard message and data rates may apply.

To opt out of receiving SMS messages, you can reply "STOP" to any text message or contact us directly. For help, reply "HELP" or reach out to us at hello@theswaptop.com. Your consent to receive SMS messages is not a condition of any purchase.

Privacy Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

Privacy Policies of Other Websites

The Swap Top website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Swap Top keeps its privacy policy under regular review and places any updates on this web page.

Contact Us

If you have any questions about Swap Top’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at hello@theswaptop.com.